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Sales & Marketing

Sales
This department is responsible for processing hundreds of orders every day. The sales force delivers "Value Added" Programs to pharmacists across Canada as well as servicing customer accounts through inventory control and handling backorders and returns. The sales force manages the sales of 260 generic medications in over 4000 dosages for use in over 7000 pharmacies which includes chains, independents and 1500 hospital pharmacies.

Functions of this department are:

  • Order Entry
  • Customer Service
  • Accounts Receivable
  • Tender on hospital contracts - Service and Support of Hospitals across Canada
  • Management of Canadian sales force
     

Marketing and Professional Services
The Marketing and Professional Services Department is responsible for all aspects of marketing the Apotex Inc. product line within the Canadian market.

Additionally, the department employs a team of licensed pharmacists who oversee the development and provision of professional programs, services and materials for Canadian pharmacists as part of the Apotex Inc. overall Sales strategy.

This department engages in:

Product Marketing

  • Collaborates with all departments to ensure timely launch of new products
  • Ensures availability of products through various distribution channels
  • Promotes market access to Apotex products
  • Promotes products to ensure all potential customers are aware of Apotex product line
  • Provides the Sales Department with market insight
  • Develops marketing plans to strengthen customer loyalty

Professional Services

  • Provides drug information services to health care professionals and the public (DISpedia).
  • Support and partnership with Faculties of Pharmacy, national, provincial, and regional pharmacy associations via awards, conferences, practice research, grants and projects
  • Offers leading edge continuing education programs in print and online formats.
  • Provides product – specific education and support for healthcare professionals
  • Develops innovative pharmacy enhancement programs and services
     

Public and Government Affairs
The Public and Government Affairs department is responsible for managing relations with all internal and external stakeholder groups including all levels of governments, lobbying, charitable giving, public relations, crisis planning, media relations, strategic communication planning and organizing of special events.

The role of this department within the Apotex Group is to develop, maintain and expand corporate reputation and image. Key activities are undertaken with a broad spectrum of stakeholder groups to enhance reputation and image. The Public and Government Affairs Department is a consultant to all departments of the Company for communications.

Responsibilities:

Internal

  • Employee communications in partnership with Human Resources
  • Internet and Intranet – gatekeeper to what goes on to maintain image and standards of corporation
  • Logo usage and standards
  • Special event organization

External

  • Media Relations: Spokesperson for the Company
  • Government Relations: Municipal, Provincial and Federal – Lobbying, briefs and presentations
  • Charitable, political and product donations
  • Public Relations
  • Special event organization
  • Community and Stakeholder Relations
  • Tours and Presentations