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President's Message
Many years ago the Apotex Group of Companies accepted the
challenge to build a world class Canadian-owned
pharmaceutical company with a commitment to excellence. This
includes our Research, Development, Production and
Distribution that all fits together for the most important
objective, "Service to our Customers".
We have done this by investing in our future by building the
best facilities, committing over $2 billion for R&D over
the next 10 years, improving our internal systems with SAP,
and by supporting and strengthening our human resources.
Customer satisfaction begins with employee satisfaction.
A committment to clear, frequently repeated quality goals -
followed up with continuous measurement of progress against
those goals - forms the foundation of the Apotex Group of
Companies' approach to quality. We know that quality is
absolutely the only road to a satisfied customer at the end
of each transaction.
As consolidation in the pharmaceutical industry continues
and the Canadian-owned companies disappear, it is important
to understand what the Apotex Group is trying to do in the
development of innovative medicines, including
biotechnology, the commitment is to a complete product line
to meet world healthcare needs.
The reasons for doing all of this are simple - we are not
just any pharmaceutical company, we are Canada's
pharmaceutical company that advances the use of generics
worldwide.
Jack Kay
President & COO
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